If you’ve forgotten your password or it’s no longer working, use the Microsoft Online Password Reset site to send a new password request to your workplace technical support-typically the person who set up your Microsoft 365 account for you.
If you can't sign in to Microsoft 365, your password might be incorrect. In the top right corner of the screen, click Sign in.Įnter the sign-in address and password you use to sign in to Skype for Business, and click Sign in. Try using your sign-in address and password to sign in to Microsoft 365: Under Password, enter your password, and click Sign In.Ĭheck if your password works with Microsoft 365 Note: If you're stuck at 'Contacting server and signing in,' click Cancel Sign-In.